accessIQ is a specialist student administration and Learning Management System (LMS) for the Australian training sector.

From simple origins as an internal tool for the Benchmarque Group, the software has evolved into a robust and feature-rich platform; capable of supporting a range of business requirements from the simplest of event management, to virtual classrooms, to the full suite of compliance requirements for Registered Training Organisations (RTOs). accessIQ has rapidly become the system of choice for many of Australia’s leading training providers.

The Challenge

The approach to managing learning varies significantly between providers and requires a customisable and flexible approach.

accessIQ clients deliver courses in a wide range of formats including online, face-to-face and blended models. Often attendance in a course requires evidence of previous course completion (called ‘pathways’) and there are a variety of ways in which students demonstrate competency; including online assessments, physical demonstrations or simply attendance. 

The complexity grows when you consider the different participants an RTO must manage including federal or state governments (via automatic reporting), client organisations, students, trainers and assessors.

Our Approach

Competitors to accessIQ are generally strong in either their student experience, or their administrative functionality. With a refusal to compromise, accessIQ provides an excellent experience to both user groups. 

We’ve supported accessIQ to deliver a compelling platform with a relentless focus on the user experience of the software and consistent improvement based on client feedback.

The Results

Clients of the accessIQ platform report both a growth in student numbers as well as a significant reduction in administrative workloads. Use of the software is growing month on month, with inbound demand for the software from new training providers at an all time high.

The Alliance team consistently demonstrates a high level of technical capability but more importantly, they share our vision for success.

They remain approachable and are able to deliver a strong balance between the technical system requirements and the user experience.

The outstanding nature of our working relationship with Alliance is one of the many contributors to the growing success of accessIQ.

Drew Sutherland – Director, accessIQ
22k+ students registered
1.7k+ workshops delivered
95% of students rated "very good" or "excellent"

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